Know the terms
before you book.
The written quote and rental agreement should set out the terms for your particular order. Use this guide to check the details.
A quote request is not a booking
This website collects rental inquiries. Submitting the form does not reserve inventory, accept an order, guarantee a delivery date, or take payment. Ask for written confirmation of the equipment, provider, total price, and schedule.
The written rental agreement controls your order
Before payment, review the unit type and quantity, dates, delivery and removal charges, servicing, supplies, taxes, site responsibilities, and any damage or access charges. Historical examples on this website are guidance; the accepted agreement defines your rental.
Payment and electronic paperwork
Confirm payment methods, invoice delivery, any signature requirements, and the payment recipient with the rental contact. Do not send card numbers, security codes, or bank information through this website form.
Billing, renewals, and extensions
For a construction quote using 28-day cycles, check whether renewal is automatic. Confirm the actual start date, recurring rate, service plan, and pickup notice. Ask whether short rentals or unused time are prorated; the written agreement determines those terms.
Cancellation and refund terms
Cancellation and refund terms depend on the accepted order. Obtain the exact cutoff, applicable fee or refund, business-day and holiday treatment, and provider-cancellation terms in the written agreement before payment.
Changes, weather and early pickup
Contact us before changing dates, extending the rental or arranging a relocation. Obtain the revised schedule and price, and ask how weather cancellation, early return, unused time, theft or any damage-waiver option is treated. These terms need to be in the accepted agreement; there is no assumed refund or free extension.
Minimums and commercial purchasing
Confirm the minimum rental period, minimum order, deposit, balance deadline and recurring-payment authorization before accepting the quote. If a purchase order or commercial account is required, request approval first. Do not treat a form submission as credit or account approval.
Placement, access, and damage
Provide accurate access information, obtain property or venue permission, and keep the service route clear. Confirm responsibility for blocked access, relocation, loss, damage, or a tipped unit. No standard damage charge, protection plan, or insurance coverage is promised on this website.
Ending the rental and arranging pickup
For an open-ended order, request removal directly and obtain confirmation. Clarify when billing stops and whether a pickup fee applies. Do not assume the estimated job finish date triggers collection.
Questions about a specific order
Call (530) 245-8998 with the order reference and site address. Ask the party named in the written rental agreement to clarify any term before accepting or changing the order.